Shipping/Store Policies

Accepted Methods of Payment. We accept Paypal, Visa, Mastercard, American Express and Discover. We also accept personal checks (with a 10-day hold for the check to clear).

Shipping Time. The time needed to ship merchandise will vary depending on the shipment's location and the particular time of year. Customers should expect a 7-10 day delivery time. All confirmed orders will be processed and shipped within 1-2 business days of your order.

Shipping Methods. Merchandise will be shipped using Ground Service where possible. In addition, some items may be shipped directly from the manufacturer to customers.

Outside Lower 48 states / International Orders. Orders outside the lower 48 United States will be charged $25 surcharge and shipped USPS ground services. This may be a separate charge outside of your original charge.

Shipping Restrictions - non-maintenance batteries and chemicals are shipped ground freight only to the lower 48 states. Any flat freight fee stated on our website are for the lower 48 states of the United States.

Program details and restrictions:

• Heavy oversized items (such as but not limited to: tires, loading ramps, etc) placed in an order will disqualify the order for the 1–3 day delivery program. In that situation, the order will be shipped by standard ground freight and for free if the order is over $99 — For an additional cost you can still choose to have these items shipped using the 3 day method.
• Chemicals placed in an order will disqualify the order for the 1–3 day delivery program. In that situation, the order will be shipped by standard ground freight and for free if the order is over $99.
• Seller's Market items excluded from 1–3 Day shipping offer.
• 1–3 Day shipping offer can end at any time.
• Offer only applies to the 48 continental states.
• Orders placed on weekends or major holidays will usually ship the following business day*.
  *"Business day" means Monday through Friday except the following holidays: New Year's Eve, New Year's Day, Thanksgiving Day, Day after Thanksgiving Day, Independence Day, Christmas Day, Labor Day, Memorial Day.

Knife Laws. Knife laws vary. Please check with your local law enforcement agency for the laws in your area.

Damaged Shipments. Damaged shipments from handling must be claimed with the freight carrier. If any cartons are missing or damaged, be sure to note this on the freight bill. If you notice concealed damage after the driver has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim. We are not responsible for damage caused by the freight carrier.

Manufacturers Defects. If a product appears to have a manufacture’s defect, email our Customer Service department for instructions. Do not return products to us without first contacting us to receive instructions. If an item is to be returned to us due to manufactures defect, you must first receive a Return Authorization Number. No packages will be accepted without a Return Authorization Number written clearly on the package.

Return Merchandise Policy. Permission for any return merchandise must be secured from our return department. You have 30 days from the ship date to receive refunds. You must email the refund request to support@loudpipesandparts.com (with "RETURN" in the subject field), at which time the return authorization number (RA#) with return instructions will be sent to you. No packages will be accepted without a Return Authorization Number written clearly on the package. Products being returned must have a RA# issued before returned. Restocking fees are applicable: 6% for canceled orders before shipment of product, 20% for all shipped items plus shipping.

If you received a different product than initially purchased, the item must be returned with the following:

·  All original contents (product, manuals, instructions, etc.).

·  Original packaging.

·  Original invoice or receipt.

Once a return is authorized by our return department you should:

1. Return the item to the address given to you by our return department.
2. Write the Return Authorization Number clearly on the box or package.
3. Keep your shipping records for proof of shipment in the event of loss of returned merchandise. Returns shipped via U.S. Postal Service (U.S.P.S.) or with a value of over $100.00 should be insured. We can not be held liable for return merchandise that does not reach our return department.

We can refund shipping costs only if the return is a result of our error. You are responsible for all freight charges on shipments that are refused or returned with no fault on our part. We are not responsible for incidental or consequential damages or losses to defective products, errors in shipping your order, or other errors. The limit of our liability is the replacement cost of any item you purchase from us.

Pricing - our website reflects the latest updated pricing available in our data base. However, due to circumstances beyond our control, we reserve the right to change prices caused by increased sourcing costs or mismarked products.